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Notes

Notes are predefined remark options users can pick when documenting a case (similar to tags, but typically used for structured comments or checklist items).

Notes list

What you can do

  • Create note presets with a label
  • Assign terminals where each note is available
  • Configure auto destinations for automated sends when a note is selected
  • Enable or disable notes
  • Delete notes no longer in use

Mobile app

Notes use the same /api/v1/mobile/tags endpoint as tags. The response includes a separate notes[] array.

Tenant AdminMobile behaviour
Note presets (terminal-scoped)Returned in notes[] for the requested terminal
User selection on deviceApplied to picture/case metadata on upload
Terminal default notesApplied server-side when configured on the terminal row

| EDI destinations for terminal | /tagsactions[] with { action: "TERMINAL§DEST_NAME", label }; user picks action → upload action field triggers auto-send |

The mobile UI typically shows tags and notes as separate pickers; both lists are maintained under Admin → Tags and Admin → Notes.

Tags vs notes

TagsNotes
Typical useClassification, routing, filteringStructured remarks, checklist items
Gallery filterYesYes
Auto-sendSupportedSupported

Tips

  • Align note labels with your depot's standard inspection vocabulary
  • Combine notes with tags for richer metadata without free-text inconsistency

See also: Tags, Terminals