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Terminals

Terminals represent physical or logical locations in your operation (depot lanes, workshops, gate positions). Every inspection case is linked to a terminal, and users typically only see cases for terminals they are assigned to.

Terminals list

What you can do​

  • Add new terminals with a short code (for example DKCPH01)
  • Edit retention days, default tags/notes, notification emails, and auto-send destinations
  • Assign users so they can view and upload to specific terminals
  • Enable or disable terminals without deleting historical data
  • Delete terminals when they are no longer used (confirm carefully — this affects filtering and assignments)

Common fields​

FieldPurpose
Terminal codeUnique identifier shown across Gallery, upload, and send workflows
RetentionHow long pictures are kept before automatic purge (may inherit tenant default)
Tags / NotesDefault metadata applied to new cases at this terminal
Notification emailsAddresses notified on certain events
Auto destinationsEDI destinations that receive pictures automatically after upload

Common workflow​

  1. Add terminal — short unique code, retention, optional default tags/notes
  2. Assign users — limit Gallery and upload visibility
  3. Link auto destinations — EDI sends after upload when configured
  4. Disable when a site closes; delete only when you accept losing filter/assignment references

The edit form below shows terminal DRANTWERP with three tags (Damage, Reefer Check, Urgent) and three notes (Door seal damaged, Front-left dented, Missing placard) assigned via Select tags / Select notes — the same assignment visible from the Tags and Notes list pages.

Terminal edit form

Mobile app​

Terminals defined here drive what mobile devices can use in the field.

Tenant AdminMobile behaviour
Terminal codesLoaded via /api/v1/mobile/device and /config as terminals[]
Required on uploadEvery /picture upload must include a terminal the device is allowed to use
Default tags / notesApplied server-side on upload for that terminal (from terminal row settings)
User assignmentsUsers only see Gallery cases for terminals assigned to them

Mobile clients do not create terminals — they select from the list your administrators maintain.

Tips​

  • Use consistent terminal codes across your organisation — they appear in exports, EDI filenames, and mobile pickers
  • Disable a terminal instead of deleting it when you want to preserve history but stop new uploads
  • Review user assignments whenever staff change roles or sites

See also: Tags, Users, EDI