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Tenant Admin Overview

The Admin menu in the tenant header opens configuration pages for your organisation. These settings control terminals, users, outbound mail, mail ingestion, EDI destinations, and audit visibility.

Who can access Admin?

Most Admin menu items require tenant administrator permissions. Some items (for example EDI) require the Admin role specifically. If you do not see the Admin button or a menu item, contact your administrator.

Opening the Admin menu​

  1. Sign in to your tenant ConPDS Checker URL (for example https://your-tenant.conpds.com)
  2. Click Admin in the header toolbar
  3. Choose a page from the dropdown — the menu stays open until you pick an item or click outside

A badge on the Admin button shows how many device registration requests are waiting for approval. The same count appears on the Devices menu row.

Tenant Admin menu open

Permission notes​

AccessWho
Admin menu buttonUsers with tenant-admin permissions (varies by page)
EDI menu itemAdmin or SysAdmin role only
Most other Admin pagesTenant administrators (your organisation’s admin group)

If you see the Admin button but not EDI, you need the Admin role — contact your ConPDS administrator.

The menu is grouped into five areas (matching the product UI):

GroupPages
WorkspaceTerminals, Tags, Notes
People & AccessUsers, Devices, Customer PIN
CommunicationAddress Book, SMTP, EDI, EDI Params
Mail IngestionMailboxes, Mail rules, Processing state, Code mappings
ActivityAudit log

How Admin relates to everyday use​

  • Terminals, tags, and notes shape what users see in the Gallery filters and case cards
  • Users and devices control who can sign in and which mobile devices may upload
  • Address Book, SMTP, and EDI power the Send to Destinations workflow
  • Mail ingestion automatically creates cases from inbound email
  • Audit log records who changed what for compliance review

For product background on inspection evidence and retention, see ConPDS Checker on conpds.com.