Skip to main content

Customer PIN

The Customer PIN links mobile devices and some client tools to your tenant. Display this page to field staff when they register a new phone or tablet.

What is shown

  • Site title — Your organisation name as shown in the app
  • Customer ID — Tenant identifier
  • Customer PIN — Secret code entered during mobile app registration

How staff use the PIN

  1. Open the ConPDS Checker mobile app
  2. Enter the Customer PIN when prompted
  3. Wait for a tenant administrator to approve the device under Devices
  4. Start capturing inspection photos

Security

  • Treat the PIN like a shared gate code — distribute only to authorised staff
  • Rotate or restrict access through your ConPDS administrator if the PIN may have leaked
  • Approved devices still require administrator approval before uploads are accepted

See also: Devices